Privacy Policy

Last updated: 4 February 2026

1. Introduction

Compare Invoice Factoring is operated by Inspire Labs Ltd ("we", "us", or "our"). We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This privacy policy explains how we collect, use, store, and protect your personal information when you use our website and services.

Our Details

  • Company Name: Inspire Labs Ltd
  • Company Registration Number: 07498158
  • Registered Address: 114-116 Fore St, Hertford, Hertfordshire, SG14 1AJ, United Kingdom
  • Contact Email: privacy@inspirelabs.co.uk

2. Information We Collect

Information You Provide to Us

When you complete our quote request form, we collect:

  • Business Information: Annual turnover, industry sector, business type
  • Contact Information: Email address, company name
  • Communication Preferences: Your consent to be contacted about currency exchange services

Information We Collect Automatically

When you visit our website, we may automatically collect:

  • Technical Data: IP address, browser type and version, device type, operating system
  • Usage Data: Pages visited, time spent on pages, links clicked, referring website
  • Analytics Data: Through Google Analytics 4 (only with your consent)
  • Cookie Data: See our Cookie Policy for details
  • Affiliate Tracking Data: When you arrive via an affiliate partner link, we track referral parameters using PartnerStack to attribute leads to referring partners

Information from Third Parties

We do not purchase or receive personal data from third-party data brokers.

3. How We Use Your Information

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: You have given clear consent for us to process your data for specific purposes (e.g., contacting you about factoring quotes)
  • Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., improving our website, preventing fraud)
  • Legal Obligation: Processing is necessary to comply with legal requirements

Purposes of Processing

We use your personal data to:

  • Provide Our Service: Match you with appropriate FX providers and facilitate quote requests
  • Communicate With You: Send you quotes, follow up on your enquiry, and respond to your questions
  • Share With Partners: Introduce your enquiry to relevant FX providers, brokers, and lenders to obtain quotes
  • Improve Our Service: Analyze website usage to enhance user experience and service quality
  • Marketing: Send you information about related financial services (only with your consent, and you can opt out at any time)
  • Compliance: Meet legal obligations, prevent fraud, and protect our legal rights

4. Data Sharing and Third Parties

We share your personal data with the following categories of recipients:

FX providers and Financial Services Partners

When you request a quote, we share your business information and contact details with relevant FX providers, brokers, and lenders to enable them to assess your requirements and provide quotes. This is the core purpose of our service.

Service Providers

We use trusted third-party service providers who process data on our behalf:

  • Netlify: Website hosting and form submission processing (USA-based, GDPR-compliant)
  • Google Analytics 4: Website analytics (only with your consent)
  • Pipedrive: CRM system for lead management
  • Google Workspace: Email communications
  • PartnerStack: Affiliate tracking and partner management (Canada-based, GDPR-compliant)

All service providers are required to maintain appropriate security measures and process your data only as instructed by us.

Legal Requirements

We may disclose your personal data if required by law, court order, or regulatory authority, or to protect our legal rights.

Business Transfers

If we sell or merge our business, your personal data may be transferred to the new owner, subject to the same privacy protections.

5. International Data Transfers

Some of our service providers (e.g., Netlify, Google) may process data outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place:

  • Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO)
  • Adequacy decisions recognizing equivalent data protection standards
  • Service providers' commitments to GDPR compliance

6. Data Retention

We retain your personal data for the following periods:

  • Lead Data: 2 years from your last interaction with us or until you request deletion
  • Website Analytics: 14 months (automatically deleted by Google Analytics)
  • Legal/Compliance Records: As required by law (typically 6-7 years for financial services)

After these periods, we will securely delete or anonymize your personal data unless we have a legal obligation to retain it longer.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of Access

You can request a copy of the personal data we hold about you (Subject Access Request). We will provide this free of charge within one month.

Right to Rectification

You can ask us to correct inaccurate or incomplete personal data.

Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data in certain circumstances, including:

  • The data is no longer necessary for the purpose it was collected
  • You withdraw your consent (where consent was the legal basis)
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

Right to Restrict Processing

You can ask us to temporarily stop processing your data in certain situations.

Right to Data Portability

You can request a copy of your data in a structured, machine-readable format to transfer to another service provider.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we have compelling legitimate grounds.

Right to Withdraw Consent

Where we process data based on consent, you can withdraw consent at any time. This does not affect the lawfulness of processing before withdrawal.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@inspirelabs.co.uk. We will respond within one month. If your request is complex or numerous, we may extend this by two months and will notify you.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

  • Encryption: Data transmitted over the internet is encrypted using SSL/TLS (HTTPS)
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Secure Storage: Data stored on secure servers with industry-standard protections
  • Regular Reviews: Security measures are regularly reviewed and updated
  • Vendor Security: Third-party providers undergo security assessments

While we strive to protect your data, no internet transmission is completely secure. You are responsible for keeping your login credentials (if any) confidential.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. For detailed information about the cookies we use, their purposes, and how to manage them, please see our Cookie Policy.

We only use non-essential cookies (like Google Analytics) with your explicit consent via our cookie consent banner.

10. Third-Party Websites

Our website may contain links to third-party websites (e.g., factoring provider websites, social media platforms). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal data.

11. Children's Privacy

Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal data from children under 18. If you believe we have inadvertently collected data from a minor, please contact us immediately.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. The "Last updated" date at the top indicates when the policy was last revised.

Significant changes will be notified via email (if we have your contact details) or through a prominent notice on our website. Continued use of our service after changes constitutes acceptance of the updated policy.

13. Complaints and Regulatory Authority

If you have concerns about how we handle your personal data, please contact us first at privacy@inspirelabs.co.uk. We will investigate and respond to your complaint.

You also have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Telephone: 0303 123 1113
Website: https://ico.org.uk

14. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: privacy@inspirelabs.co.uk
Postal Address: Inspire Labs Ltd, 114-116 Fore St, Hertford, Hertfordshire, SG14 1AJ, United Kingdom
Phone: +44 1992 245240

Your Privacy Matters

We are committed to transparency and protecting your personal data. If you have any questions or wish to exercise your rights, please don't hesitate to contact us.